Our Definition: The use of dedicated equipment in conjunction with Advantech’s highest skilled employees, who are solely responsible for supporting quick-turn parts and assemblies, all without interrupting standard lead-time orders. Advantech’s Mission Critical Department spearheads our most difficult and time-sensitive projects, meeting all customer requirements, on-time with success!
Need custom manufactured parts tomorrow? Advantech’s Mission Critical Department can accommodate the most demanding manufacturing requirements and lead times, with the ability to quick-turn parts from order to customer delivery in as fast as a single day. This accelerated manufacturing mindset that our Mission Critical team operates with provides our customers with proven results, which in-turn strengthen our partnership as a strategic supplier.
Mission Critical is an essential aspect of all businesses. It can cover areas such as:
- Customer Service
- Business Operations
- Employee Productivity
We developed our customized approach to Mission Critical in the early 2000s. Working with department leaders covering every area of our facility and every industry we served, we created a process that will ensure all orders are not only made to the highest standard of quality, but that delivery is near same day/next day timeline.
Advantech achieves our Mission Critical goals through:
- Expedited material acquisition with strategic suppliers
- Engineering review for potential process improvements resulting in expedited manufacturing
- Dedicated team members and equipment to achieve required manufacturing timelines
- Heavy quality monitoring during the entire manufacturing process
- Company-owned delivery fleet utilized to meet customer delivery requirements not achievable through basic carriers
In partnering with Advantech, you will have a team of both people and equipment who are dedicated to that one singular goal. We have turned what might seem like “Mission Impossible” and turned it into “Mission Critical.”
At Advantech, Mission Critical isn’t just a phrase we say, it’s a way of life. It’s a mindset. We believe that our Mission Critical practices are essential to our day to day operations. It isn’t just our top managers who follow this: every employee at Advantech is on board.
By keeping this focus every day, we consistently deliver quality products to our customers on tight timelines. Having a company-wide Mission Critical mindset also prepares us for those rare, outstanding circumstances where problems may potentially arise. With Mission Critical practices in place across all operational levels, our managers can rally our employees around a common cause and address an issue before it has a chance to disrupt the manufacturing process.