Privacy Policy

1. Scope Of This Privacy Policy

This Privacy Policy applies to information collected through the Advantech Industries website and related online forms. This may include contact forms, request-for-quote forms, supplier forms, file uploads, newsletter or communication forms, embedded content, analytics tools, and other website features.

Advantech Industries is a manufacturing company based in Rochester, NY. Our website is primarily intended for business-to-business communication with customers, suppliers, prospective suppliers, OEMs, and other organizations interested in our manufacturing services.

2. Information We May Collect

Advantech may collect information that you choose to provide through the website. The exact information depends on the form, page, or feature you use.

Information You Submit Directly

• Name, company name, job title, email address, phone number, and mailing address.
• RFQ details, project descriptions, specifications, quantities, materials, tolerance requirements, delivery needs, and purchasing information.
• Supplier information, quality documents, compliance information, business contact details, and questionnaire responses.
• Uploaded files, such as drawings, CAD files, models, prints, NDAs, purchase documents, project notes, or supporting materials.
• Messages, questions, feedback, or other communications sent through forms or email links.

Information Collected Automatically

• IP address, browser type, device type, operating system, referring page, pages visited, date and time of visit, and general website usage information.
• Cookie, analytics, security, and performance data used to operate and improve the website.
• Information generated by embedded content, such as videos, maps, virtual tours, or third-party tools, when those features are used.

3. How We Use Information

Advantech uses information for legitimate business and website operation purposes. We may use submitted information to:

• Respond to questions, quote requests, supplier inquiries, and general business communications.
• Review drawings, models, specifications, NDAs, project requirements, and production needs.
• Evaluate whether Advantech can provide manufacturing, fabrication, welding, machining, assembly, inspection, or related services.
• Prepare quotes, communicate about potential projects, and coordinate next steps with customers or suppliers.
• Support supplier qualification, purchasing activity, compliance reviews, and vendor communication.
• Operate, maintain, secure, troubleshoot, and improve the website.
• Monitor website performance, understand visitor usage, and improve page content and user experience.
• Protect against spam, misuse, fraud, unauthorized access, or other security concerns.
• Comply with applicable laws, contractual obligations, legal processes, audits, and business recordkeeping needs.

4. Drawings, RFQs, NDAs, And Uploaded Files

The Advantech website may allow visitors to upload files as part of a request for quote or other business inquiry. These files may include confidential or proprietary business information.

Uploaded files may be used to evaluate project feasibility, manufacturing requirements, materials, tolerances, quantities, pricing, lead times, and related production considerations. Advantech may also use uploaded files to communicate internally with qualified team members who need the information to review your request.

If your organization requires a non-disclosure agreement before sharing sensitive technical information, you may submit the NDA through the quote process or contact Advantech before uploading sensitive files.

5. Cookies, Analytics, And Website Technologies

The Advantech website may use cookies, pixels, analytics tools, embedded content, and similar technologies. These tools help the website function, improve performance, understand visitor behavior, protect forms from spam, and measure the effectiveness of website content.

Cookies may store information such as browser preferences, session data, traffic source, pages viewed, and interaction data. You can usually adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

Third-party tools, such as analytics providers, video platforms, map services, spam-prevention tools, hosting providers, or embedded media services, may collect information according to their own privacy policies when those features are loaded or used.

6. How We Share Information

Advantech does not sell personal information submitted through this website. We may share information only when appropriate for business, operational, legal, or security purposes.

Information May Be Shared With:

• Advantech team members who need the information to respond to inquiries, review RFQs, support customers, or manage supplier communication.
• Trusted service providers that help operate the website, host files, manage forms, provide analytics, support security, or maintain business systems.
• Professional advisors, auditors, legal counsel, insurers, or compliance support when necessary.
• Government agencies, regulators, courts, or other parties when required by law, legal process, contract, audit, or security obligation.
• Successor organizations in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of business assets.

When service providers help us operate the website or business systems, they should use information only as needed to provide those services.

7. Security And Data Retention

Advantech uses reasonable administrative, technical, and physical safeguards designed to protect information submitted through the website. These safeguards may include access controls, secure systems, limited internal access, website security tools, and business procedures for handling customer and supplier information.

No website, server, email system, or online transmission method can guarantee absolute security. Because of that, visitors should use care when submitting sensitive information online.

Advantech retains information for as long as needed for business, quote review, supplier management, customer communication, recordkeeping, legal, accounting, compliance, security, and operational purposes. Retention periods may vary based on the type of information, the nature of the project, and applicable requirements.

8. Your Choices And Privacy Rights

You may contact Advantech to request access to, correction of, or deletion of personal information that you submitted through the website. We may need to verify your request before taking action.

Some information may need to be retained for legitimate business, legal, accounting, compliance, security, dispute resolution, contractual, or recordkeeping reasons.

Depending On Your Location, You May Have Rights To:

• Request access to personal information associated with you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Object to or restrict certain processing activities where applicable.
• Opt out of certain communications.
• Ask questions about how your information is handled.

Advantech does not knowingly collect personal information from children under 13 through this website. The website is intended for business and manufacturing-related use.

9. Third-Party Links, Embeds, And External Websites

The Advantech website may contain links to third-party websites or embedded content from outside providers. Examples may include video platforms, virtual tour services, map tools, job application systems, supplier resources, file viewers, analytics tools, or other business services.

Advantech does not control the privacy practices of third-party websites or platforms. When you leave our website or interact with embedded third-party content, the privacy policy of that third party may apply.

Visitors should review the privacy policies and terms of third-party websites before submitting information through those services.

10. Updates To This Privacy Policy

Advantech may update this Privacy Policy from time to time to reflect changes in website features, business practices, technology, legal requirements, or operational needs. The “Last Updated” date at the top of this page shows when the policy was most recently revised.

Continued use of the website after changes are posted means you acknowledge the updated policy.

11. Contact Advantech Industries

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Advantech Industries through the contact information or forms available on this website.

For quote-related privacy concerns, NDA questions, or uploaded file concerns, please include enough detail for our team to identify the relevant submission, company, project, or communication.